Business Support Co-ordinator

Business Support Co-ordinator

Great Western Hospital

Full Time - 37.5 hours per week

Salary £24,000.00 - £29,000.00 depending on experience, plus Serco benefits.

Main Purpose:

The Business Support Co-Ordinator is responsible for providing purchasing and administrative assistance to the GWH Management Team & wider Contract, including administrative support as required, supporting project activity, managing the purchasing and the procurement processes, assisting Finance Business Partner with revenue coordination, and supporting the production of monthly reporting and calculations.

Main Accountabilities: 

• Coordinate production of reports and activities in support of contract governance as requested providing cover in absence of the Data Analyst.
• Provide administrative support (including minute and note taking) to all management team processes and meetings as requested.
• Soft Services lead for purchasing and procurement (delegated to service lines for domestic, patient catering, Portering, Admin and Security).
• Undertake procurement activities in support of contract administration through Guided Buying.
• Management of purchase orders, including GRN and solving issues proactively. - Work closely with the Finance Business Partner as and when with required.
• Assist the Training co-ordinator with the attendance and administration of training events, staff induction and briefings as required.
• Monthly reporting for the contract as required on behalf of the SMT including collating, inputting, and managing all performance information and calculations.
• Perform any other reasonable actions as requested by Management.
• Undertake all relevant training.

What you will need for the role:

• Excellent communication skills - builds strong relationships within the team and across the contract. Possesses excellent written and verbal communication skills.
• Highly detailed, conscientious and delivery focused.
• Discrete and able to deal with sensitive information (payroll, Finance and HR)
• Excellent organisational ability with superior time management skills and the capacity to work independently to deliver results with initiative, responsibility, and discretion.
• Demonstrates a flexible approach to work, is self-motivated with the ability to juggle multiple priorities.
• Experience of working in a purchasing role.
• Excellent IT skills, particularly in MS Excel, Powerpoint and Word.
• Procurement/Guided buying training provided.
• Payroll experience desirable.
• SAP desirable
• Specific objective of this role is to always maintain data integrity and accuracy to ensure business decisions are based on reliable information.
• Keen eye for numeracy.

What we offer:

• Salary: Competitive salaries with annual reviews.
• Pension: Up to 6% contributory pension scheme.
• Holidays: 25 days' annual leave plus bank holidays.
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.