General Hand

General Hand

Marine Technical Services

Plymouth, Devon, PL2 2BG

Permanent, Full time, 37.5 hours per week (Mon-Thurs 7am - 3:30pm/Fri 7am - 1pm)

Competitive salary plus benefits

Serco have a fantastic opportunity for a General Hand to join the Marine Technical Services team in Plymouth.

As the General Hand, your key purpose will be to support all aspects of Serco's Devonport Base Maintenance Team, including refits at Morice Yard, you will also assist in other tasks such as tank cleaning operations if need be. This is a shore-based position as part of the established technical repair and maintenance team which includes an additional 10 hours outside of the core week as requested by Base Manager, Vessel Superintendents or Technical Manager.

We are looking for a driven, self-motivated individual who will be able to deliver best practice and be an essential team player.

Main Accountabilities:

• Form part of the base paint team, responsible for the prepping and painting of Serco's vessels and barges. Mainly whilst in refit at Morice Yard. 
• To assist other members of the shore side maintenance team with their activities as may be required.
• To assist Operations with tank cleaning operations as required.
• To carry out all duties assigned to him in a safe manner, observing all statutory regulations and the local regulations which may be in force.
• To have the knowledge of a permit to work system, its requirements and how to submit.
• Interpret work instructions and perform work on time, to cost and quality standard.
• Assist with slipping and un-slipping of vessels and barges.

What you'll need to do the role:

• Good interpersonal skills
• Team player
• Ability to self-motivate
• Ability to use own initiative and to work to tight timescales
• Ability to prioritise workload, working in a logical and methodical manner
• Flexible and proactive with a commitment to customer satisfaction and continuous improvement.
• Ability to communicate at all levels, both in writing and orally (including good telephone manner)
• A good understanding of Risk Assessments & Permits to Work.
• Experience of working on vessels and familiar with their layouts.
• A good understanding of tank entry procedures and the risks involved.

There will be a requirement to assist other members of the base staff, so a basic understanding of electrics and mechanics would be advantageous.

What we offer

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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