Head of Supply Chain Risk

Head of Supply Chain Risk

Flexible within the UK 

Full Time, Permanent  

Up to £80,000 per annum

Are you a skilled risk manager with a proven track record in managing supplier risk, passionate about protecting and enhancing business operations? Join Serco as our Head of Supply Chain Risk and be at the forefront of a pivotal role in the ongoing development, implementation, and governance of our Supplier Risk Management Framework for the UK&E division. With over £1.2bn in procurement spend and a network of 6,500+ third-party suppliers supporting our diverse operations, your expertise will be crucial in ensuring we maintain resilience, integrity, and compliance throughout our supply chain. This role is an exceptional opportunity to influence supplier standards and risk management on a large scale within a dynamic global organisation that delivers essential public services across defence, transport, healthcare, and justice sectors.

In this role, you will oversee the supplier risk management framework for the UK&E division, setting and embedding policies, standards, and processes that align with Serco's risk appetite. Collaborating closely with colleagues across Legal, Ethics, IT, Health & Safety, Environment, and Procurement, you will drive cross-functional initiatives to mitigate supply chain risks. This role requires you to lead risk mitigation efforts addressing legal, regulatory, cybersecurity, and reputational risks, ensuring compliance across our supply chain. You will build partnerships within Procurement to ensure supplier risk considerations are integrated into every aspect of our procurement processes, from sourcing to supplier management.

Main responsibilities of the role:

• Develop and implement third-party risk management capabilities, processes, assessments, and reporting mechanisms tailored to meet UK&E requirements.
• Collaborate with divisional and business unit stakeholders to address critical supply chain risks, including modern slavery, health and safety, cybersecurity, and anti-bribery.
• Partner with cross-functional teams to drive supplier risk mitigation projects and initiatives, ensuring robust governance across all tiers of the supply chain.
• Conduct regular risk assessments and provide guidance to Procurement and internal stakeholders on supplier risk controls and best practices.
• Deliver training and promote a shared culture of continuous improvement in supplier risk management.
• Act as a trusted advisor on supplier risk, helping shape Serco's strategic objectives in line with compliance and risk management goals.

What you'll need:

• Proven experience in supplier risk management within large, complex procurement organisations.
• Excellent communication, influencing, and relationship-building skills with the ability to collaborate across multiple functions and business levels.
• Strategic mindset focused on continuous improvement and driving impactful results in supplier risk management.
• Strong planning, analytical, and decision-making skills, with the flexibility to adapt in a dynamic, matrixed environment.
• Bachelor's degree (postgraduate or professional qualifications like CIPS are advantageous).
• Extensive experience in procurement with a demonstrated record of delivering supplier risk management results.

Why Serco?

At Serco, we are committed to building a workplace where people feel proud to work, empowered to grow, and inspired to make a difference. Joining us means contributing to essential public services and driving positive change in communities. We support continuous learning, invest in professional development, and foster an inclusive culture that values diverse perspectives. With a strong focus on employee wellbeing and sustainability, Serco provides a meaningful environment where you can thrive while making an impact.

What we offer:

• Company car / £4200 cash alternative.
• Bonus scheme - 10% on target, 20% exceeding targets.
• Private healthcare.
• Life assurance.
• Up to 6% contributory pension.
• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.