Librarian

Librarian

Derwentside Immigration Removal Centre

Consett, County Durham, DH8 6QY

Full time, 40 hours per week  

Competitive salary with benefits

Serco have a great opportunity for a Librarian to join the team at Derwentside Immigration Removal Centre (IRC).

As the Librarian, you will play a crucial role, supporting the daily operational running of the library, keeping control of all stock, bookings and other essential activities. You will work closely with the library team to support all residents who use the facilities each day.

We are looking for a personable, innovative individual who will thrive in the custodial environment.

General Responsibilities: 

• To promote the Library/Learning Resource Centre (LRC) services to residents, staff and visitors to the centre.
• Seek to motivate and provide solutions to non-attendance to all services
• To provide a service appropriate to the leisure, cultural, pastoral and educational needs of the centre population, ensuring that the service provides equal access to all
• To complete routine operations within the library and, in co-operation with other staff, ensure the maintenance of good order and reasonable behaviour by users
• Classify and organise resources using appropriate strategies i.e. alphabetical / Dewey referencing
• To complete regular stock maintenance
• Use a designated library management system to manage stock issues / returns / departed / renewals
• To provide a request service (using external sources of supply as necessary)
• Promote and encourage reading: support individuals in making reading choices
• Offer an LRC induction session to new users
• Keep up to date with new and topical publications in order to reflect the ethos of the Derwentside LRC
• Market and publicise LRC services to the residents
• To respond to routine enquiries and requests: books / electronic resources / magazines / information
• To shelve returned materials in a timely manner
• To deliver and collect materials to and from users who cannot visit the LRC
• Ensure that the notice boards are regularly updated
• To participate in additional recreational and educational activities: e.g. book clubs, reading clubs, Shannon Trust Reading Scheme, delivery of appropriate learning / activity sessions in LRC
• To provide appropriate legal materials as required under PSI / PSO guidance
• To provide legal sessions in the LRC and to ensure compliance with the legal material available in the library including PSI's
• To engage the LRC community with topical activities: competitions / quizzes / games
• To work as part of the LRC team to deliver a pro-active, inclusive and effective customer-led service
• To understand Learning and Skills wider departmental practices
• To attend any other departmental meeting as required
• Maintaining links and information exchange with appropriate partnerships
• To undertake other duties as directed by senior management

What you'll need to do the role: 

In order to carry out this role successfully, you must have a minimum level 2 qualification in English and Maths.

Desirable:

• Customer Service Qualification
• ICT Qualification Experience:
• Demonstration of flexibility and the ability to work to deadlines and under pressure
• Experience of working in a custodial and/or library environment would be advantageous

What we offer: 

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.