Library Assistant-HMP Dovegate

Assistant Librarian 

HMP Dovegate

40 hours per week, Monday to Saturday, eight-hour shifts on a rota basis to cover 8am to 7pm

Here at Serco, we are looking for a Assistant Librarian to join our team at HMP Dovegate to support the daily operational running of 2 libraries. Ensuring that all stock is accounted for and that they reflect the current population who use these facilities. To work closely with the small library team to support all prisoners who use the facilities each day. To review daily attendance with management and remedial action put in place.

Key accountabilities include:

• To promote the Library/Learning Resource Centre (LRC) services to prisoners, staff and visitors at HMP Dovegate
• Seek to motivate and provide solutions to non-attendance to all services
• To provide a service appropriate to the leisure, cultural, pastoral and educational needs of the prison population, ensuring that the service provides equal access to all
• To complete routine operations within the libraries and, in co-operation with other staff, ensure the maintenance of good order and reasonable behaviour by users
• Classify and organise resources using appropriate strategies i.e. alphabetical / Dewey referencing
• To complete regular stock maintenance
• Use a designated library management system to manage stock issues / returns / departed / renewals
• To provide a request service (using external sources of supply as necessary)
• Promote and encourage reading: support individuals in making reading choices
• Offer an LRC induction session to new users
• Keep up to date with new and topical publications in order to reflect the ethos of the Dovegate LRC
• Market and publicise LRC services to the prisoners
• To assist the running of both library sites (Therapeutic Community and Main Prison)
• To respond to routine enquiries and requests: books / electronic resources / magazines / information
• To shelve returned materials in a timely manner
• To deliver and collect materials to and from users who cannot visit the LRC
• Ensure that the notice boards are regularly updated
• To participate in additional recreational and educational activities: e.g. book clubs, reading clubs, Shannon Trust Reading Scheme, delivery of appropriate learning / activity sessions in LRC
• To provide appropriate legal materials as required under PSI / PSO guidance
• To provide legal sessions in the LRC and to ensure compliance with the legal material available in the library including PSI's
• To engage the LRC community with topical activities: competitions / quizzes / games
• To work as part of the LRC team to deliver a pro-active, inclusive and effective customer-led service
• To understand Learning and Skills wider departmental practices
• To attend any other departmental meeting as required
• Maintaining links and information exchange with appropriate partnerships
• To undertake other duties as directed by senior management

What you will need to do the role:

In order to carry out this role successfully, you must have a minimum level 2 qualification in English and Maths.

Desirable:

• Customer Service Qualification
• ICT Qualification Experience:
• Demonstration of flexibility and the ability to work to deadlines and under pressure
• Experience of working in a custodial and/or library environment would be advantageous

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.