Neurodiversity Manager

Serco - HMP Fosse Way

Permanent, Full Time

£35,000 per annum + Excellent Corporate Benefits Package

Here at Serco we are looking for a Neurodiversity Manager to join us at HMP Fosse Way. The post holder will be responsible for leading on support for prison residents with needs arising from neurodivergence. Developing and implementing, through close collaboration with stakeholders, a "whole system" principle is of paramount importance, with the focus firmly on supporting individuals to achieve and progress through Education, Skill and Work pathways throughout their sentence. The Neurodiversity Support Manager (NSM) will liaise with the Head of Education, Skills and Work (HofESW) and the education provider to ensure prisoners are supported, whether engaged with education or not, and that they continue to be supported in the community, including by the probation teams.

Some of the responsibilities of the Neurodiversity Manager are as follows:

• Focus on improving and ensuring that the quality of neurodiversity support and provision across ESW is at least good and moving towards outstanding. This is to include assessment of quality to inform the prison education, skills and work improvement plan which can be applied across various learning channels, e.g. classroom, industries, work areas, workshops, gym etc.
• Develop and maintain Neurodiversity needs strategy for the prison, incorporating and working with key stakeholders. This should include as a minimum: Curriculum and Learning Progression lead, LSM, Head of Reducing Reoffending (HoRR), Provider education and/or curriculum managers (including regional leads), Employment lead, New Futures Network (NFN) broker, Prison Work Coach, Head of Offender Management Unit, libraries, Information Advice and Guidance (IAG), activities, gym, industries manager, key worker
• Develop and maintain the systems and structures to ensure that delivery of all Education, Skills and Work activity is appropriate to all cohorts. Recommend and test related solutions leading into an improvement plan. Working with Senior Management Team (SMT) to implement, maintain, invest and update it as necessary.
• Manage the collection and collating Neurodivergent data at local level. Continually analyse and evaluate current practice for how neurodiversity provision is tailored to the needs of a wide range of prisoners, including those who are hard to reach, vulnerable prisoners, and those for whom English is not their first language.
• Track the progress of prisoners with neurodiversity in education, learning and work (including kitchen, horticulture, waste management industries/workshops, wing work and orderly/peer roles), analyse data and identify any participation and achievement gaps and address these.
• Case manage prisoners who require additional support to ensure it is both appropriate and helpful. Ensuring individual prisoners' neurodiversity related information is shared, appropriately and lawfully, with relevant prison teams. E.g. PEF, IAG, LSM, Health Care
• Ensure that the needs of neurodiverse prisoners are considered in terms of availability of activities, appropriate adaptations and reasonable adjustment as required and sufficient places by working with the LSM, activities and industries managers.
• Raise awareness of Neurodiversity in the prison. Upskilling workforce to support a whole prison approach to supporting prisoners with neurodivergence using full staff briefings, internal communications and 1-2-1 processes but the list of opportunity is not exhaustive. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary relevant to the role. 

What you will need to do the role

Essential Qualifications:

• PGCE, Cert Ed or Level 5 in Education and Training.
• Level 4 Certificate in Supporting the learning of learners with Special Educational Needs and Disability (SEND)/ Additional Learning Needs (ALN).
• Alternatively; Extensive relevant work experience of working with Neurodiverse learners in a custodial setting.

Desirable Qualifications:

• Level 4 TAQA qualifications in the Internal Quality Assurance of Assessment Processes or equivalent, Level 7 Diploma in Assessing and Teaching Learners with Dyslexia, Specific Learning Differences and Barriers to Literacy

Experience:

• Experience of operating in a specialist neurodiversity role.
• Experience of working within the Special Educational Needs / Additional Learning Needs and Disabilities field.
• Detailed knowledge of OFSTED/Estyn's EIF (Education Inspection Framework) and further education and skills criteria.
• Substantial teaching experience that has developed a range of strategies for developing accessible and appropriate resources to match the specific learning needs of individuals / cohorts of learner.
• History of developing highly effective partnerships with a range of internal and external stakeholders.
• Worked in a complex multi-agency operational setting to achieve mutual outcomes.
• Experience of setting goals and achieving targets.
• Experience of implementing change, preferably within an educational setting.
• Evidence of innovation and impact in an educational context.

Why Serco

A place you can make an impact - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer

• Pension - up to 6%
• Serco Benefits package - discounts include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships
• ShareSave - where employees can own a part of the company and invest in their future.
• Chance to contribute to innovation in the public services/prisons sector
• A company passionate about diversity and inclusion
• The chance to make a positive difference
• A safe and supportive culture
• Free on site parking
• Use of on site gym
• Free meals
• Able to apply for Blue Light discounts

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.