Residential Services Assistant

Residential Services Assistant  

International Fire Training Centre, Darlington, DL2 1NU

Permanent, Part Time , 35 hours per week, Monday- Friday 

£11.44 per hour

Serco are recruiting for a Residential Services Assistant to join their current team based at Darlington.

The key purpose of the role is to assist the Residential Services team to ensure cleanliness and servicing is maintained to a high standard in the following areas: Tech Block and Fire ground, Accommodation, Technology House, whilst working in line with the policies and procedures in place. The position is to provide cover in busy periods, sickness, and annual leave at the International Fire Training Centre, who welcomes students from the UK, Europe and Internationally and operates in a diverse environment.

Main Accountabilities: 

• All aspects of cleaning of the fire ground classrooms
• All aspects of cleaning in tech block including shower areas, toilets, communal areas, and classroom
• All aspects of cleaning in communal areas of the fire ground including toilets, rest rooms, offices.
• Replenish all drink areas in Fire ground & tech block tea rooms
• Replenish any welcome documents/brochures in bedrooms and main areas
• All aspects of cleaning in communal areas such as front of house, toilets, corridors, bar, conference room, gym, laundry rooms, classrooms etc.

• Any ad hoc duties that are reasonably required

What you'll need to do the role: 

• Good all-round communication skills
• Patience and understanding
• Diversity awareness 
• Work as part of a team
• Ability to work unsupervised
• Ability to demonstrate flexibility

What we offer:

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days' annual leave plus bank holidays
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

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To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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