Senior Project Manager

Senior Project Manager 
UK Defence Academy, Shrivenham, SN6 8LA 
Full time- Monday- Friday (37 hours per week)
Competitive salary plus benefits 

Serco have an exciting new role for a Senior Project Manager in our Estates department. Serco is responsible under the DACI and PFI contracts for delivering planned, reactive, SV/ARC variation projects as well as AMP Estates projects across the Defence Academy site. This role is required to lead and co-ordinate all the project requirements for the contracts on-site for Serco. Sitting alongside the key operational areas of the business in our Hard FM services our Senior Project Manager will work closely with those teams daily. 
This role will see you act as the stakeholder interface on site to the delivery of all projects contractual outputs and manage Supply Chain to ensure that all are delivered on time and to budget. Full Project management of all services across a large and diverse estate covering 660 acres, 150 buildings and 290 Married quarters.

The role requires a thorough understanding of the wider FM landscape, and the ability to provide leadership, strategy, and direction to the Estates Project team. This will be a challenging role and requires an individual with the experience of managing projects from inception to completion, with values ranging from £1k to £20M. This key role will work closely with the Asset Programme and Hard FM Operations Manager and project teams and will support a busy operational Estates Department in the collation and provision of mechanical, electrical, build and specialist services, life cycle and building fabric projects. 

Main Accountabilities: 

• Manage a portfolio of initiatives and projects for various Clients & Serco of varying complexity.
• Manage the Project Lifecycle Works and deliverables for the FM Contract 
• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones. 
• Full project ownership: successful project delivery will include full implementation from initiation through to hand-over and full recovery of costs. 
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives. 
• Report on project success criteria results, metrics, test and hand-over management activities. 
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. 
• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organisation. 
• Prepare estimates and detailed project plan for all phases of the project. 
• Procure adequate resources to achieve project objectives in planned timeframes. 
• Manage the day-to-day project activities and resources and chairs the project management team meetings. 
• Monitor staff performance and complete performance reviews. 
• Manage project scope and changes with a documented approval change management/variation process.
• Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders. 
• Act as an internal quality control check for the project and manage ongoing quality control and participate in quality issue resolution.
• Assist in dispute, negotiation, arbitration, or litigation, as needed.
• Define the Statement of Work and Specifications for the requested goods and services. Support formal/informal schedules to manage the engagement contract. 
• Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues. 
• Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders. 
• Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables. 
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including Senior Management, project team, client. 
• Delivery of lifecycle programme each year.
• Identify and develop trusted adviser relationship with project and program stakeholders.

What you'll need to do the role:

• Able to achieve SC clearance.
• A Degree / Diploma or Building Services Engineering or higher in either Mechanical, Electrical or Building Engineering. 
• Project Management skills and working knowledge of Building Engineering Services projects with a Contractor. 
• Excellent organisational and communications skills. 
• A proven track record in leading large complex FM Estates Project with Strong Management and Leadership skills.
• Complex Project Management Experience High Value Contract and Tender experience 
• Exceptional organisational skills and experience of successful service delivery Experience of working in a customer focused environment. 
• Excellent MS Office skills. 
• Excellent oral and writing interpersonal skills.
•  Experience of delivering space utilisation estates development plans Experience of property standards (British Standards, SFG20, BSRIA etc.) 
• Experience of leading procurement supply chain reviews.

What we offer: 

The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:
 

• Free, secure onsite parking.
• Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
• Gym membership, the site boasting 2 fully equipped gymnasiums.
• Site also has a heated outdoor swimming pool (open May-Sep).18-hole golf course (annual membership circa £375).
• Fully equipped riding stables, with the opportunity for lessons.
• Other sporting facilities include tennis courts, Astro-turf football pitches and much more.
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days' annual leave plus bank holidays
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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