Shop Assistant

Shop Assistant

Derwentsite Immigration Removal Centre

Salary - £25,053.83 per annum plus Serco Benefits

Permanent, Full Time, 40 hours per week.

The shop assistant will provide secure, effective, and efficient shop services within Derwentside IRC. The shop assistant will supply a service to residents and colleagues with a customer focused approach.

At the heart of our work is the emotional and practical support we offer to residents in our Centre. We have positive relationships with colleagues in a broad range of statutory and voluntary organisations both in County Durham and nationally, and work with them to deliver services which mirror those in the community in areas such as health and wellbeing.

Main Accountabilities:

• To provide a service to residents and colleagues with a customer focused approach.
• To ensure supply and demand is managed effectively.
• To ensure stock is maintained, recorded and monitored.
• To perform any other reasonable duties as instructed by the management team.
• To complete all training that is a mandatory requirement.

What you will need to do the role

Qualifications:

• Literacy and Numeracy Level 2

Technical:

• Excellent computer and typing skills inclusive of Microsoft Word and Excel

Knowledge & Skills:

• Stock rotation.
• Excellent Communication skills.

What we offer:

• Salary: Competitive salaries with annual reviews.
• Pension: Up to 6% contributory pension scheme.
• Holidays: 25 days' annual leave plus bank holidays.
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.