Test Manager

Test Manager

Hybrid - attached to Solihull (occasional travel for meetings)

Full Time, Permanent

£55,000 - £65,000 per annum

Company Car + Bonus

Are you ready to lead testing excellence in a fast-paced, impactful environment? Serco is looking for a skilled Test Manager to play a key role in ensuring our projects deliver on their promises of quality and reliability. If you thrive on managing testing strategies and collaborating with diverse teams, this could be the perfect opportunity for you.

As a Test Manager, you'll be responsible for verifying and validating a wide range of deliverables—both technological and non-technological. Working across multiple projects, you will ensure all outcomes meet specified requirements and quality standards. Your expertise will drive testing best practices, align teams to strategic goals, and ensure seamless execution of test phases.

Key responsibilities include:

• Creating, implementing, and maintaining comprehensive testing strategies and documentation.
• Leading end-to-end test processes, from preparation to execution and defect tracking.
• Collaborating with business analysts, developers, and project managers to resolve issues and ensure quality at every stage.
• Acting as the single point of contact for testing on designated programmes or products, delivering clear progress updates to stakeholders.
• Managing a team of testers, mentoring, and supporting their development to build a high-performing QA function.
• Standardising testing approaches and driving continuous improvement within Agile and non-Agile frameworks.
• Establishing and maintaining test automation capabilities to enhance efficiency and scalability.
• Defining and managing testing metrics to identify opportunities for improvement in software delivery and QA practices.

What you'll bring:

• Proven experience in test management and quality assurance, ideally across both Agile and non-Agile environments.
• Strong leadership skills with the ability to inspire and develop QA resources.
• In-depth understanding of test automation, frameworks, and quality assurance strategies.
• Exceptional stakeholder management skills, with the ability to navigate complex requirements and risks effectively.
• Experience in government or public sector projects is advantageous but not essential.
   

Serco is a global leader in public services, committed to delivering excellence across a range of sectors. At the heart of our success are our people, who bring passion, expertise, and a shared purpose to everything we do. We foster a culture of innovation and inclusion, empowering our employees to thrive and deliver impactful results.

What we offer:

• Company car
• Bonus scheme - 5% on target, 10% exceeding targets.
• Private healthcare.
• Life assurance.
• Up to 6% contributory pension.
• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.