Training Administrator

Contract Type: Permanent

Working Hours: 40 hours per week, Monday to Friday 8.30am to 4.30pm

Salary: £24,717 per annum + Excellent Benefits

Yarl's Wood IRC (Immigration Removal Centre) is a fully contained residential centre housing adult women and adult family groups awaiting immigration clearance. We focus on decency and respect in all aspects of care for our residents and use continuous innovation to further improve and develop our service. Within the centre we accommodate an everchanging population from a variety of backgrounds, all with different faiths, beliefs, and cultural values.

Here at Serco, we have an exciting opportunity for a brand-new role as a Training Administrator to join our team. In this role, you will provide secure, effective and efficient clerical/administrative support to the training lead and your day-to-day duties and responsibilities will include the following:

• Coordinate and schedule Training Sessions.
• Maintain accurate training records and databases by inputting data on spreadsheets which will include Excel Spreadsheets.
• Provide administrative support to trainers and trainees.
• Monitor and evaluate training programmes to ensure they meet the DSO and company requirements.
• Develop a good working relationship with current staff.

• To ensure a high level of security and confidentiality is maintained in relation to data residents, and that all information, both written and verbal, is treated confidentially.
• To assist with the organisation and administration of meetings/events, as and when required.
• To attend as minute taker at events, meetings or as required.
• To contribute to the delivery and achievement of all performance measures, contract outcomes and locally agreed targets including KPIs.
• To undertake any other administrative duties that are required which are within your area of competence.

What you need to do the job:

• We are looking for an individual with excellent interpersonal and communication skills.
• It is essential that you have excellent computer and typing skills and excellent knowledge of Microsoft Office 365 suite and excel.
• You should ideally have experience of minute taking.
• You must have the ability to work flexibly and to prioritise tasks and work to deadlines.
• It is important that you can work well independently as well as part of a team.
• Experience of learning management systems is desirable.

If you feel you meet the above criteria, then please apply today!

Why Serco

A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.

A place you can count on: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

A place for you: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 

What we offer

• 25 days holiday plus 8 bank holidays.
• Up to 6% contributory pension scheme
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans.
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
• A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. 
• Interesting and enjoyable work
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.