Ward Host Assistant
University Hospital Southampton, SO16 6YD
Various Shifts Available:
Monday - Friday 0730-1400 hours
Monday - Friday 1500-1830 hours
Monday - Friday 1500-1900 hours
Monday - Friday 1430-1900 hours
Monday - Friday 1600 - 1930 hours
Salary - £12.07 per hour plus Serco benefits.
Here at Serco, we are looking for Ward Hosts to join our team at University Hospital Southampton. Our Ward Hosts work as part of the Ward Patient Catering team, ensuring high quality hospitality service is provided.
They are responsible for taking orders and delivering a meal and drinks service, providing excellent customer service and care to patients. Meals are ordered using an electronic ordering system, and then prepared by the hospital kitchens and sent down to each ward to be delivered by the team.
Working as a ward host is highly rewarding, please see the video testimonials in the below link to experience a 'day in the life of a Ward Host.
About you
You will have a good level of numeracy and literacy skills, including reading and writing. Ideally, you will have worked within a food service environment or catering industry, and you must understand the importance of hygiene and safety and special diet awareness.
Strong customer service skills are a key part to this role, not only will you be serving food and beverages to the patients, but you will be interacting with them on a day-to-day basis. Positive communication can make a patient's day that little bit brighter, so we need passionate and enthusiastic ward hosts on our team!
his is a physically demanding role, and the post holder will be expected to stand for long periods of time with manual handling involved.
Why Serco
Meaningful and vital work: Working within soft services at Serco means that you'll play a critical role in ensuring that patients continue to receive the care they need 24/7.
A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.
Great people: Hospitals are busy places, and your role will see you interact with NHS staff, patients, and of course your supportive team. You will be part of the hospital.
What we offer:
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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